New design and distribution obligations and product intervention powers on the horizon

What is it?

The Government is seeking to introduce the Treasury Laws Amendment (Design and Distribution Obligations and Product Intervention Power) Bill 2018 (Cth) (“Bill”) into law.

The new regime’s purpose is to promote the provision of suitable financial products to consumers by requiring issuers and distributers to appropriately market and distribute financial products aimed at retail clients. It will also provide ASIC with enhanced powers to facilitate this.

The obligations will generally apply to offers of financial products that require disclosure under the Corporations Act 2001 (Cth) (“Corporations Act”) or are exempt from disclosure. This will include financial products requiring a PDS under the Corporations Act, disclosure to investors under Part 6D and those products which are exempt.

There are separate concepts contained within the Bill, being the distribution and design obligations and the product intervention powers.

Why is the Bill being introduced?

In 2014, the Financial System Inquiry (“FSI”) considered the question of how to reduce the number of consumers buying financial products that were not suitable to their needs, because of complexity or risk or time frames. The FSI noted that the existing framework relies heavily on disclosure, financial advice and financial literacy but that disclosure can be ineffective for a number of reasons, including consumer disengagement, complexity of documents and products, behavioural biases, misaligned interests and low financial literacy.

The FSI suggested that it was unsatisfactory that ASIC could only wait for a breach of a regulation to occur before it could intervene, and recommended that the government take several actions, including making issuers and distributors more accountable for design and distribution of products and introducing a product intervention power. The Bill is intended to reflect these recommendations.

What are the design obligations?

Design obligations are imposed on the person (known as the offeror or issuer) who is responsible for developing the product and disclosure documents. Their obligations are as follows.

  1. To make a target market determination

At the beginning of the design stage, the new regime will require offerors to identify and determine the product’s target market. This must, among other things, describe the class of intended retail clients that comprise the target market for the product and specify any conditions and restrictions on retail product distribution conduct. All advertising and promotional material for a financial product must refer to the product’s target market.

  1. To review the target market determination

The Bill requires offerors to regularly review the target market determination to ensure that it remains appropriate. Offerors must identify what events and circumstances (“review triggers”) may suggest that the determination is no longer appropriate. These will depend on the nature of the product and the circumstances surrounding its issue, but generally, offerors must consider circumstances which could materially change a factor previously considered, whether the product is actually being availed of by the purported target consumers and any feedback received.

  1. To keep certain records

The offeror is required to retain details of all decisions regarding a target market determination, review triggers, review periods and other decisions relating to the determination..

  1. To notify ASIC of significant dealings

The offeror will be obliged to notify ASIC of any significant dealings in relation to a product which are inconsistent with its target market determination. Although “significant” has not been defined in the Bill, its Explanatory Memorandum provides that it is intended to take its ordinary meaning in the context of the new provision. Generally, this would mean dealings that are worthy of ASIC’s attention having regard to the new regime’s consumer protection objective and the offeror’s role as the product’s designer. However, ultimately this will be determined in the circumstances of each case.

What are the distribution obligations?

The new distribution obligations will apply to a person that engages in “retail product distribution conduct”. These people (distributors), are responsible for making offers, providing advice or disclosure documentation to potential investors. A person will be considered to be engaging in retail product distribution conduct if they:

1.      Issue or arrange to issue a financial product;

2.      Provide financial product advice;

3.      Give a PDS or other disclosure documents; or

4.      Make a recognised offer.

The distributor’s obligations are as follows:

1.      Not to engage in retail product distribution unless a target market distribution has been made;

2.      Not to engage in retail product distribution if the determination may not be appropriate;

3.      To take reasonable steps to ensure that the distribution is consistent with the market determination

“Reasonable steps” in this context encompasses a risk management approach which requires the distributor to consider relevant risk factors, including the likelihood of their dealings or advice resulting in a class of consumers outside the target market acquiring the product, the nature and degree of harm which could result from the incorrect consumer target market acquiring the product, and how the likelihood should be mitigated.

4.      To collect and provide information specified by the issuer and complaints related to the distribution of a product; and

5.      To notify ASIC of significant dealings.

What are the product intervention powers?

The Bill strengthens ASIC’s powers so as to allow it to regulate and (if necessary, ban) potentially harmful financial and credit products.

Currently ASIC regulates these types of concerns by way of stop orders and/or corrective disclosure. Under the new regime, ASIC will be able to make an intervention order, which can last for up to 18 months (but this can be extended). Effectively, it gives ASIC the power to intervene to pre-empt detriment to retail clients.

This order will specify limitations on conduct relating to the product. For example, this could potentially include:

1.      Banning the offering of a product or a particular class of product to consumers;

2.      Directing that a particular product or class of product can only be offered to particular classes of consumers, or in certain circumstances; or

3.      Directing that a product or class of product cannot be distributed to consumers without an appropriate warning.

ASIC will be able to utilise its product intervention powers where it is satisfied a product (or class of product) has or is likely to result in significant detriment to relevant persons (i.e., retail clients and credit consumers). Importantly, a product may be determined to cause detriment even if it complies with all applicable laws, including applicable disclosure, design and distribution obligations.

Next steps?

We have been following the progress of the Bill through parliament and will continue to do so, as we report on legislative updates and releases as they occur to keep you informed of developments.

One Investment Group is Australia’s largest independent provider of outsourced trustee and administration services to fund managers and the only provider able to provide a holistic solution to offshore fund managers or a single service. Should you be considering establishing an managed investment scheme or outsourcing to some existing roles to a service provider, please do not hesitate to contact us.

John O’Leary

Director, Corporate Trust

John has over 19 years’ experience in the financial services industry working for a number of both domestic and global organisations. 

Prior to joining OIG, John worked for UBS, State Street, RBC, NAB Asset Servicing and MLC and has extensive experience in investment operations, custody and administration. 

John has a Bachelor of Arts Degree in Accounting and Finance from Athlone Institute of Technology and a post graduate Higher Diploma from Maynooth University. 

Emma Brown

Director, Finance & Taxation

Emma has over 17 years’ experience in accounting and taxation working largely in chartered accounting firms servicing clients from various industries including professional services and real estate. Throughout this time Emma has partnered with various business leaders in delivering quality professional advice and commercial insight. 

Emma has a Bachelor of Commerce from University of Newcastle, is a member of Chartered Accountants ANZ and is a registered tax agent. 

Garry El Hassan

Head of Registry Services

Garry comes to OIG with close to 20 years experience in the Financial Services Industry. Garry’s wide ranging financial services experience encapsulates operational functions within Registry, listed and unlisted asset management, Regulatory Reporting, Systems and Platform Management, AML/CTF Management, Remediation and Complaints  Management, and Deceased Estates Management.  

As systems owner across multiple organisations, Garry has been instrumental in the implementation and development of Registry and Advice systems from inception to maturity. With a history of developing high performing teams and elevating organisational capacity and efficiency, Garry has built a brand in the industry around seeing opportunities for development and transforming them into functional deliverables that have significant uplift for organisations and the clients. 

Notable positions Garry has held include various management roles at Macquarie Wrap Adviser Services, CommSec CBA, State Super Financial Services, First State Super and Aware Super. Garry has a Bachelor’s of Economics/ Managerial Economics from Western Sydney University. 

Monique Sheehan

Director, Client Services

Monique is a highly experienced financial services executive with an extensive background spanning over 25 years. She has held key leadership positions in both domestic and global organisations with experience including investment operations, capital markets, platform operations, custody, fund accounting, and middle office. 

Monique brings her wealth of expertise and professionalism to One Investment Group gained from her diverse roles across Macquarie Bank Ltd, State Street Australia Ltd, Australian Unity, Link Group and OneVue. 

Lisa Wilson

Head of Fund Services

With over 25 years of experience in the Custody and Fund Services industry, Lisa has managed all client operational functions including Fund Accounting, Financial Reporting, Tax, Private Equity, Middle Office, Platform and Unit Registry.  

While initially beginning her career in Fund Accounting, Financial Reporting and Tax, she soon began to build a brand as someone who could take teams through a change journey and has done so on various business transformations including IFRS and TOFA implementations, off-shoring of processes, platform migrations, on-boarding large clients, establishment of new functions and a business closure. Lisa has since been specialising in evolving operating models and leading people through change to build high performing teams. 

With her career spanning across Australia, UK, USA and Luxembourg, Lisa brings a wealth of experience in global and local organisations. Lisa is a CPA and has a Bachelor of Commerce from the University of Western Sydney. 

Tom Hure

Chief Financial Officer

Tom has over 25 years’ experience as a financial executive having led teams at listed, unlisted, joint venture, divisional, national, and government levels. Tom’s industry experience includes financial services, transport, real estate, leasing, funds management, and structured finance.

Prior to joining OIG in January 2022, Tom was Chief Financial Officer of Indigenous Business Australia, an Australian Government entity with an asset base of nearly $2 billion across housing loan, business loan and investment portfolios. Tom has also held senior finance roles at the likes of Transdev Australasia, CIMIC Group, Mirvac, ING Real Estate and Allco Finance Group.

Tom holds a Bachelor of Commerce (Accounting) from the University of Western Sydney, a Master of Commerce (Professional Accounting) from Macquarie University and is a member of Chartered Accountants Australia and New Zealand.

Steve Beland

Head of Sales

Steve has 16 years’ experience in accounting and taxation gained in funds management, corporate and professional services. Prior to joining Unity Fund Services in October 2010, he has held Tax manager roles at both Brookfield Multiplex Ltd and Everest Financial Group Ltd.

Prior to this, Steve worked for Ernst & Young providing general tax advice to corporate clients as well as being involved in a numerous tax due diligence assignments for private equity transactions. He also worked for Horwath as a Supervisor specialising in the provision of taxation and business services to high-net-worth individuals and SME businesses including a secondment to the Chicago (USA) office.

Steve is a Chartered Accountant, Registered Tax Agent and Chartered Tax Adviser of the Tax Institute of Australia. Steve holds a Bachelor of Commerce (Accounting) and Master of Taxation from the University of Sydney.

Michael Sutherland

Head of Corporate Trustee Services

Michael has over 25 years’ experience in the financial services industry including 12 years’ experience in providing trustee, custody and administration services to the debt capital markets and funds management industry.  

In this time Michael spent 7 years at Perpetual Limited where he was a senior lawyer in Perpetual’s legal teams. Michael has also spent a number of years in other business and legal roles including working in large, medium and boutique fund managers, retail banks, investment banks, structured credit providers and hedge funds, such as ANZ, ABN AMRO, AMP, Everest and Absolute Capital.  

Michael also has experience acting as an executive director of Responsible Entities, ASX listed companies (executive director and company secretary) and acting as a member of investment, product, risk, audit and compliance committees. 

Michael holds a Bachelor of Laws from University of Technology Sydney and a Bachelor of Arts from Macquarie University. He is a member of the Australian Securitisation Forum, the Property Funds Association, the Banking and Financial Services Law Association and holds a current practicing certificate from the NSW Law Society. 

Sarah Wiesener

Head of Legal, Risk and Compliance

Sarah is a lawyer with over 20 years’ experience in the financial services arena across a range of roles, structures and asset classes.

She is a Chartered Company Secretary and has acted as Company Secretary to a number of listed property funds.

Sarah has been head of compliance for a number of listed property funds. She has been a member of investment committees and provided support to audit, risk, and compliance committees as well as remuneration and nomination committees.

Sarah has experience in structuring complex capital markets transactions in domestic and overseas jurisdictions (primarily debt, securitisation and collaterised debt structures) and has worked closely with management on a number of fund management products for wholesale and retail investors.

Sarah holds a Bachelor of Laws from Bristol University (Honours) and holds a current NSW practising certificate.

Frank Tearle

Founder & Chief Executive Officer

Frank co-founded One Investment Group in 2009, and since December 2018 has acted as its chief executive officer. 

Before founding One Investment Group, Frank spent 6 years working at a structured finance and funds management business.  He held a variety roles including  General Counsel, a fund manager of two funds and interim head of the Hong Kong office. 

Prior to this corporate experience, Frank was a practicing lawyer with more than 10 years’ experience working in major law firms in Australia and the United Kingdom, specialising in mergers and acquisitions, capital markets, funds management and corporate governance. 

Frank has been a non-executive director of several companies, including the corporate manager of a Singapore listed property trust and an APRA regulated insurance company. 

Frank has a Masters in International Business Law from the University of Technology, Sydney and a Bachelor of Law (with Honours) from the University of Leicester.