Latest ASIC reviews of funds management and custody

Recently ASIC has released its findings in relation to its surveillance of:

  • Responsible Entities operating registered managed investment schemes; and
  • Custodians.

ASIC’s findings in respect of its review of Responsible Entities (“REs”) are contained in REPORT 528: Responsible entities’ compliance with obligations: Findings from 2016 proactive surveillance program.

ASIC’s findings in respect of its review of custodians are found in REPORT 531 Review of compliance with asset holding requirements in funds management and custodial services.

ASIC reported that for Report 528 it had reviewed 28 responsible entities, managing over $49 billion in scheme property across 336 schemes and for Report 531 ASIC had reviewed 21 entities, both REs and Custodians to examine the industry’s compliance with RG133 and its related class orders.

In each case the entities identified for participation in the surveillances were identified using both a randomised and a risk-based profiling methodology.

While the reports were specific to their terms of reference, each surveillance revealed that in ASIC’s view participants in the funds management industry should be doing more to identify, manage and report on conflicts of interest and risks.  ASIC considers more is required to ensure industry participants can demonstrate a consumer-focused culture.

Report 528 – Responsible Entity Compliance

ASIC reported that Responsible Entities demonstrated a broad commitment to complying with their obligations under the law, there were, however, a number of areas where REs fell short including:

  • Managing conflicts of interest;
  • Breach reporting;
  • Custody;
  • Risk management systems;
  • Rewards and incentives; and
  • Whistleblowing.

ASIC again underlined their view that REs are the gatekeepers of significant investor funds and must, therefore, act lawfully and in the interests of the investors they represent.

ASIC’s 2016-17 Corporate Plan makes clear their expectations for the conduct and behaviour of Responsible Entities, addressing and building on the issues identified in their previous surveillances.

To assist Responsible Entities, ASIC has made recommendations to improve their compliance in line with a model of ‘what good looks like’ in the funds management sector including:

  • (Insurance) ensuring professional indemnity coverage is adequate for the nature, size and complexity of the responsible entity’s business;
  • (Conflicts) reviewing and, where necessary, strengthening their conflicts management measures;
  • (Custody) reviewing custody measures to ensure they meet the requirements;
  • (Disputes) accountability from top management about disputes;
  • (Cyber-resilience) reviewing and strengthening existing cyber resilience measures; focusing on the board’s role in influencing the culture of the organization;
  • (Remuneration) alignment of remuneration, rewards and incentives with the values of the responsible entity;
  • (Whistleblowing) having in place appropriate whistle-blowing measures; and
  • (Consumer-focus) measures that reflect a consumer-focussed culture.

In addition, ASIC has issued a range of guidance in the funds management sector including:

Report 531 – Custodian Review

ASIC’s Report 531, titled ‘Review of compliance with asset holding requirements’, reports its findings following its review of Custodians and Responsible Entities of managed investment schemes in late 2016 and early 2017.

The review found that compliance with Regulatory Guide 133 ‘Managed investments and custodial or depository services: Holding assets’, which was released in 2013, “fell short of expectations” and that industry participants had a “generally poor level of understanding of the relevant requirements”.

Specifically, ASIC found that some entities had inadequate compliance resources and that a majority of the sector relied on manual processes.

While 80 per cent of the industry outsources custody to external providers, the remaining ‘self-custody’ entities displayed a lack of understanding of conflicts of interest that exist because of dual in-house and responsible entity and custody functions.  More fundamentally, some entities with a dual responsible entity and custodial function were unable to demonstrate adequate functional separation. In addition, some entities were inadequately resourced in terms of compliance capacity, including that they did give the appropriate level of commitment and priority to the selection and monitoring of custodians.

Key findings of Report 531 include:

  • (Conflicts) entities must consider the different capacities in which they act and the consequent obligations which arise to ensure conflicts are identified and managed properly.
  • (Appointment selection) REs appointing external custodians must have a rigorous process for selecting custodians that examines the quality of service offered and does not place over-reliance on price or self-certification (including GS007 Reports)
  • (On-going monitoring )REs will not satisfy their obligations in respect of monitoring external custodians if they simply rely on regular compliance reports and GS007 Reports. REs must do more including regular on-site visits.
  • (Training) Custodians and REs performing self-custody are reliant on the qualifications and skills of their custodial staff. Entities must ensure the ongoing training of their employees means they understand the requirements of holding assets.
  • (Breach reporting) REs and Custodians must ensure they have adequate breach reporting processes, supported by good record keeping (including an up to date copy of the Custody Agreement) and governance processes.

One Investment Group welcomes ASICs findings in respect of its review of Responsible Entities and Custodians in ensuring that the industry providers are operating to the standards expected of ASIC. The findings highlight the importance of a focus on compliance and undertaking practices in line with industry best practice. One Investment Group is a provider of Responsible Entity, Trustee, Custody and Fund Administration services to Fund Managers with in excess of 250 Funds and $17 billion of funds under administration.

John O’Leary

Director, Corporate Trust

John has over 19 years’ experience in the financial services industry working for a number of both domestic and global organisations. 

Prior to joining OIG, John worked for UBS, State Street, RBC, NAB Asset Servicing and MLC and has extensive experience in investment operations, custody and administration. 

John has a Bachelor of Arts Degree in Accounting and Finance from Athlone Institute of Technology and a post graduate Higher Diploma from Maynooth University. 

Emma Brown

Director, Finance & Taxation

Emma has over 17 years’ experience in accounting and taxation working largely in chartered accounting firms servicing clients from various industries including professional services and real estate. Throughout this time Emma has partnered with various business leaders in delivering quality professional advice and commercial insight. 

Emma has a Bachelor of Commerce from University of Newcastle, is a member of Chartered Accountants ANZ and is a registered tax agent. 

Garry El Hassan

Head of Registry Services

Garry comes to OIG with close to 20 years experience in the Financial Services Industry. Garry’s wide ranging financial services experience encapsulates operational functions within Registry, listed and unlisted asset management, Regulatory Reporting, Systems and Platform Management, AML/CTF Management, Remediation and Complaints  Management, and Deceased Estates Management.  

As systems owner across multiple organisations, Garry has been instrumental in the implementation and development of Registry and Advice systems from inception to maturity. With a history of developing high performing teams and elevating organisational capacity and efficiency, Garry has built a brand in the industry around seeing opportunities for development and transforming them into functional deliverables that have significant uplift for organisations and the clients. 

Notable positions Garry has held include various management roles at Macquarie Wrap Adviser Services, CommSec CBA, State Super Financial Services, First State Super and Aware Super. Garry has a Bachelor’s of Economics/ Managerial Economics from Western Sydney University. 

Monique Sheehan

Director, Client Services

Monique is a highly experienced financial services executive with an extensive background spanning over 25 years. She has held key leadership positions in both domestic and global organisations with experience including investment operations, capital markets, platform operations, custody, fund accounting, and middle office. 

Monique brings her wealth of expertise and professionalism to One Investment Group gained from her diverse roles across Macquarie Bank Ltd, State Street Australia Ltd, Australian Unity, Link Group and OneVue. 

Lisa Wilson

Head of Fund Services

With over 25 years of experience in the Custody and Fund Services industry, Lisa has managed all client operational functions including Fund Accounting, Financial Reporting, Tax, Private Equity, Middle Office, Platform and Unit Registry.  

While initially beginning her career in Fund Accounting, Financial Reporting and Tax, she soon began to build a brand as someone who could take teams through a change journey and has done so on various business transformations including IFRS and TOFA implementations, off-shoring of processes, platform migrations, on-boarding large clients, establishment of new functions and a business closure. Lisa has since been specialising in evolving operating models and leading people through change to build high performing teams. 

With her career spanning across Australia, UK, USA and Luxembourg, Lisa brings a wealth of experience in global and local organisations. Lisa is a CPA and has a Bachelor of Commerce from the University of Western Sydney. 

Tom Hure

Chief Financial Officer

Tom has over 25 years’ experience as a financial executive having led teams at listed, unlisted, joint venture, divisional, national, and government levels. Tom’s industry experience includes financial services, transport, real estate, leasing, funds management, and structured finance.

Prior to joining OIG in January 2022, Tom was Chief Financial Officer of Indigenous Business Australia, an Australian Government entity with an asset base of nearly $2 billion across housing loan, business loan and investment portfolios. Tom has also held senior finance roles at the likes of Transdev Australasia, CIMIC Group, Mirvac, ING Real Estate and Allco Finance Group.

Tom holds a Bachelor of Commerce (Accounting) from the University of Western Sydney, a Master of Commerce (Professional Accounting) from Macquarie University and is a member of Chartered Accountants Australia and New Zealand.

Steve Beland

Head of Sales

Steve has 16 years’ experience in accounting and taxation gained in funds management, corporate and professional services. Prior to joining Unity Fund Services in October 2010, he has held Tax manager roles at both Brookfield Multiplex Ltd and Everest Financial Group Ltd.

Prior to this, Steve worked for Ernst & Young providing general tax advice to corporate clients as well as being involved in a numerous tax due diligence assignments for private equity transactions. He also worked for Horwath as a Supervisor specialising in the provision of taxation and business services to high-net-worth individuals and SME businesses including a secondment to the Chicago (USA) office.

Steve is a Chartered Accountant, Registered Tax Agent and Chartered Tax Adviser of the Tax Institute of Australia. Steve holds a Bachelor of Commerce (Accounting) and Master of Taxation from the University of Sydney.

Michael Sutherland

Head of Corporate Trustee Services

Michael has over 25 years’ experience in the financial services industry including 12 years’ experience in providing trustee, custody and administration services to the debt capital markets and funds management industry.  

In this time Michael spent 7 years at Perpetual Limited where he was a senior lawyer in Perpetual’s legal teams. Michael has also spent a number of years in other business and legal roles including working in large, medium and boutique fund managers, retail banks, investment banks, structured credit providers and hedge funds, such as ANZ, ABN AMRO, AMP, Everest and Absolute Capital.  

Michael also has experience acting as an executive director of Responsible Entities, ASX listed companies (executive director and company secretary) and acting as a member of investment, product, risk, audit and compliance committees. 

Michael holds a Bachelor of Laws from University of Technology Sydney and a Bachelor of Arts from Macquarie University. He is a member of the Australian Securitisation Forum, the Property Funds Association, the Banking and Financial Services Law Association and holds a current practicing certificate from the NSW Law Society. 

Sarah Wiesener

Head of Legal, Risk and Compliance

Sarah is a lawyer with over 20 years’ experience in the financial services arena across a range of roles, structures and asset classes.

She is a Chartered Company Secretary and has acted as Company Secretary to a number of listed property funds.

Sarah has been head of compliance for a number of listed property funds. She has been a member of investment committees and provided support to audit, risk, and compliance committees as well as remuneration and nomination committees.

Sarah has experience in structuring complex capital markets transactions in domestic and overseas jurisdictions (primarily debt, securitisation and collaterised debt structures) and has worked closely with management on a number of fund management products for wholesale and retail investors.

Sarah holds a Bachelor of Laws from Bristol University (Honours) and holds a current NSW practising certificate.

Frank Tearle

Founder & Chief Executive Officer

Frank co-founded One Investment Group in 2009, and since December 2018 has acted as its chief executive officer. 

Before founding One Investment Group, Frank spent 6 years working at a structured finance and funds management business.  He held a variety roles including  General Counsel, a fund manager of two funds and interim head of the Hong Kong office. 

Prior to this corporate experience, Frank was a practicing lawyer with more than 10 years’ experience working in major law firms in Australia and the United Kingdom, specialising in mergers and acquisitions, capital markets, funds management and corporate governance. 

Frank has been a non-executive director of several companies, including the corporate manager of a Singapore listed property trust and an APRA regulated insurance company. 

Frank has a Masters in International Business Law from the University of Technology, Sydney and a Bachelor of Law (with Honours) from the University of Leicester.